Adding, Editing, and Deleting Mail Rules

You can create incoming and outgoing mail rules at the system level (which are applied to all messages arriving in group mailboxes) or for a specific group mailbox. Rules are executed in the order listed in the Rules dialog box. You can change the order by dragging a rule to a new position in the list.

  1. To add or edit a system mail rule, click the System tab.

    or

    To add or edit a group mailbox rule, click the Group Mailboxes tab, then open the group mailbox.

  2. Click Incoming Mail Rules or Outgoing Mail Rules. The Rules dialog box opens.

    Incoming mail rules
    Incoming mail rules
  3. Click Add to create a new rule, or select a rule in the list and click Modify.

    New incoming mail rule
    New incoming mail rule
  4. In the Name field, enter a name for the rule.

  5. On the Conditions page:

    • Select the conditions that must be true for the rule to execute. The conditions are added to the Rule description box.

    • For each condition in the Rule description box, click the underlined words (if any exist) and enter the options for each condition. For details on using specific conditions, see About Mail Rule Conditions and Exceptions.

    Rule conditions
    Rule conditions
  6. On the Actions page:

    • Select the actions to be taken if the conditions are true. The actions are added to the Rule description box. If you select multiple actions, they are executed in the order listed.

    • For each action in the Rule description box, click the underlined words, if any, and enter the action options. For details on using specific actions, see About Mail Rule Actions.

    Rule actions
    Rule actions
  7. On the Exceptions page:

    • Select any conditions that should prevent the rule from executing. The exceptions are added to the Rule description box.

    • For each exception in the Rule description box, click the underlined words (if any exist) and enter the exception options. For details on using specific exceptions, see About Mail Rule Conditions and Exceptions.

    Rule exceptions
    Rule exceptions
  8. Click OK to save the rule.

  9. In the Rules dialog box, select the checkbox beside the rules you want to enable. You can disable a rule by removing the checkmark. This prevents the rule from executing.

    Rules list
    Rules list
  10. The rules are executed in sequence, starting with the first rule in the list. To change the order in which the rules are run, drag a rule up or down in the list.

    Reordering rules
    Reordering rules

To delete a mail rule:

→ Next: About Mail Rule Conditions and Exceptions

This documentation looks best when viewed with Internet Explorer 9 or greater or the current version of Google Chrome.